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GoKnapping LLC Terms and Conditions of Sale and Use
Disclaimer
We the seller, shall not be liable for any
injury, loss or damage, direct or consequential, arising out of the use or
inability to use or handle any of our products. Before using, the user
shall determine the suitability and any safety concerns of each product for
its intended use, and the user assumes all risk and liability whatsoever in
connection therewith. Absolutely none of our weaponry and craft items are
intended for actual use. Any and all of our craft supplies are intended to be
used as raw materials of which there is no guarantee for their suitability for
any particular task. In other words, do not shoot a hand carved
display arrow unless you are prepared for it to break and possibly injure you or
someone else. By ordering from us (GoKnapping LLC), you (the customer) accepts
to abide all terms of sale and use.
Important Note on Unpacking Your Order
Many of our items
are very sharp and are packed with great care to be as safe as possible for any
package handlers as well as the customer. Please exercise extreme
caution when unpacking your order after it arrives. We highly recommend
using protective gloves when unpacking sharp items. Obsidian and other
flintknapping stones can cut very deeply simply by brushing the stone edge
with your bare hand.
Order Fulfillment
Most customers should receive a
shipping confirmation email with tracking instructions
within 1-3 business days of order placement*. Shipping
turnover on supply products is usually within 1-3 business days
but may take up to a week. Orders containing finished stone work/weaponry
may take up to 2-4 weeks to ship however most items are always in stock and
ready to ship. Please understand that large orders may take some
additional time to process. We will do our best to notify the customer in the
event of any unforeseen setbacks in fulfillment of
their order. If a customer feels that they should have
received your order and have not, they should email us at info@goknapping.com.
*Every year we take a few stone mining trips and are unable to
fill orders for a few days because we are on the road. If this is the case we
usually leave a note on the checkout page citing our return date.
Shipping
All shipping charges quoted in our shopping
cart are estimates based on both total package weight and current rates from UPS
and USPS. Should a customer receive an
incorrect shipping quote, we will usually wait to process/ship their
order until we are able to contact them about proper arrangements. If
the customer prefers USPS flat rate shipping, please make sure the items being
purchased will fit in the corresponding flat rate box, and request the specific
shipping in the 'special instructions' field during checkout (our shipping
estimator cannot calculate flat rate shipping without manual adjustment).
International customers should email to receive custom shipping quotes and
considerations, especially regarding flat rate boxes and other
limitations.
Please double check to make
sure shipping addresses are correct before submitting an
order. If you notice an error after placing an order in the confirmation
email, please contact us immediately at 601-544-0845 or my email so that we can
make the corrections before shipping. Any address corrections made after your
order has been shipped will incur a fee imposed by on GoKnapping by the freight
company. Customers are responsible for any fees associated with address
correction due to errors and typos in customer entered shipping addresses if a
parcel has already been shipped. These fees can include a minimum of
$12.50 for address correction charged by UPS, or a location specific re-delivery
fee in the case of USPS. Fees can be charged up to four weeks after
the order is delivered since we are not aware of corrections until we receive
our monthly bill. If the error is made by GoKnapping, we will gladly cover the
re-delivery fees.
Credit Cards
All credit card charges are
pre-authorized online immediately after submitting an
order. Please look over your order thoroughly before confirming your
purchase because your card will be charged after you order. When packaging and
processing the order we may make adjustments to the total before shipping. When
we have packed your order, we process a shipping label and final authorize the
credit card payment. If any special considerations need to be communicated
please contact us as soon as possible because we cannot make adjustments after
an order is shipped.
Order Cancelation
In the event that a
customer would like to cancel an order placed with GoKnapping, they
should do so immediately before shipping charges are incurred. If we
receive their order cancellation request prior to shipping, we will
still be able to issue a full refund. GoKnapping reserves the right
to cancel and reject orders at our discretion.
Backorder
Occasionally we do have items on backorder
and have not yet updated the site at the time of a purchase. In that situation
the customer will be contacted and given the option to wait until we
can ship the order in full, ship portions of the order as they become
available, or refund the backordered items in the order and ship the remainder.
International Orders
International
orders usually require additional handling and shipping considerations. If
you feel your order qualifies, please contact us before ordering and we will be
glad to help with purchasing. International orders must have the same bill-to
and ship-to addresses listed during checkout when paying with credit card, or
they must be paid for via PayPal with a confirmed ship-to address. After
reviewing an international order, we may require an authorized pay-pal
payment instead of a credit card payment as a consumer protection measure
against international fraud and mistaken credit card chargebacks. Domestic flat
rate boxes of rock require additional consideration when shipping international;
Please contact us for a custom international shipping quote for these boxes.
Warranties
We strive to consistently provide the most
durable yet cost efficient flintknapping tools possible. We structure
our pricing so that when a copper cap wears thin, or pressure flaker has no bite
left, it will not break the bank to have a spare laying around. If a
customer feels that a tool they purchased from us was received
defective, they should contact us immediately and we will try to remedy the
matter as best as possible. There is no warranty on stone purchases due to the
nature of flint knapping, however stone is covered by our return policy as are
all of the products we offer.
Return Policy:
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GoKnapping LLC offers a 15 day return policy
(from invoice date) on selected items. For further information not listed,
please contact us via email at
info@goknapping.com. |
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Please e-mail us at info@goknapping.com to obtain
authorization for your return before return shipping your product. No
returns of any type will be accepted without first communicating the
nature of the return to a GoKnapping.com account manager and receiveing
approval for the return. For faster service, please include the following
information in the email requesting a return: customer name, order
number, and nature of the problem. |
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All products returned MUST be 100% complete
and UNUSED, in original condition. |
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Customer is responsible for shipping charges on
returned items; GoKnapping will match your shipping method on your
replacement or exchange item(s). |
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GoKnapping LLC strongly recommends you fully
insure your return shipment in case it is lost or damaged. Use a shipping
carrier that can provide you with proof of delivery for your protection in
case of lost package. |
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If merchandise arrives damaged: it is best to
REFUSE it back to the carrier attempting delivery. If you accept the
package make sure it is noted on the carrier's delivery record in order
for GoKnapping to file a damage claim. Save the merchandise
and the original box and packing it arrived in, notify
GoKnapping immediately to arrange for a carrier inspection and a pick
up of damaged merchandise. If you do not notify GoKnapping of damaged
goods within the first 3 days of arrival, our regular return policy will
override any claim of damage, and will fall under all current
restrictions. |
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DEFECTIVE returns can be returned directly to
GoKnapping within 15 days from the invoice date, at GoKnapping's
discretion for: refund, credit, replacement, exchange or repair. |
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NON-DEFECTIVE returns can be accepted directly by
GoKnapping within 15 days from the invoice date, at GoKnapping's
discretion for: refund, credit, exchange. All NON-DEFECTIVE returns are
subject to a 20% percent restocking fee. |
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Original shipping charges
are not refunded on returned items. Customers are responsible
for all shipping charges back to GoKnapping on returned items. Most
damaged/lost items will be handled on a case by case basis due to unique
claim policies by the shipping carriers. Please contact us for any special
considerations at info@goknapping.com. |
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A Note from the Owner:
GoKnapping.com is operated by GoKnapping LLC, a small family owned business.
We work hard to provide for our family and build what we can for our children's
future. We have drafted the below user agreement and terms of use to protect
ourselves and our customers from some common predatory practices. The below
Terms and Conditions of Sale and Use of our website is very in depth. Please
read carefully if you plan on suing us for cutting yourself while
flintknapping or stealing proprietary information etc. Though such an
agreement may not be needed for the the vast majority of our website's
visitors and our cherished customers, we feel it is a needed precaution in
today's world of lawyers and cut-throat litigation. Thank you again for visiting
our site and God bless.
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GoKnapping LLC Terms and Conditions of Use
PLEASE READ THESE TERMS AND
CONDITIONS OF USE ("USER AGREEMENT") VERY CAREFULLY.
TERMS AND CONDITION OF SALE
TERMS AND CONDITION OF USE
Important Information About This Legal contract
By visiting, browsing,
shopping, accessing or otherwise using this webs site (the "site") operated by
GoKnapping LLC you agree to be bound by these terms and
conditions. These terms and conditions are subject to change without
prior notice at any time, at GoKnapping LLC's sole discretion. By
visiting, browsing, shopping, accessing or otherwise using the Site after a
change has been posted to the Site, the Customer accepts that change.
Acceptance of Contract Terms
This User Agreement, and all of its terms and
conditions, constitute a legal contract between you and GoKnapping LLC
(References to "you" or "your" shall relate to a customer of GoKnapping LLC
) or other party that visits, browses, shops, accesses or otherwise uses
the Site (the "Customer"); references to "GoKnapping LLC" shall relate to
GoKnapping LLC and its affiliates.) By visiting, browsing, shopping, accessing
or otherwise using this site ("Site"), you acknowledge that you have read,
understood, and agree to be bound by this User Agreement and comply with all
applicable laws and regulations, including U.S. export and re-export control
laws and regulations. If you do not agree to this User Agreement, as it may be
changed by GoKnapping LLC from time to time, do not use this Site. The material
provided on this Site is protected by law, including, but not limited to, United
States copyright law. This Site is controlled and operated by GoKnapping LLC
from its location within the United States. GoKnapping LLC makes no
representation that materials in the Site are appropriate or available for use
in other locations, and access to them from territories where their contents are
illegal is not authorized. Those who choose to access this Site from other
locations do so on their own initiative and are responsible for compliance with
applicable local laws.
Any claim relating to, and the use of, this Site and
the materials contained herein is governed by the laws of the state of MS
without regard to conflict of law rules. You consent to jurisdiction of the
federal and state courts located in FORREST County, MS to hear any
such claims.
Access, Interference and Linking
GoKnapping LLC grants you a limited
license to access and make personal use of the Site and not to download (other
than page caching) or modify it, or any portion of it, except as provided below
under "Use Restrictions," or with express written consent of
GoKnapping LLC.
The following activity on the Site is expressly prohibited:
Any non-personal or commercial use of any robot, spider, other automatic device,
or manual process to monitor or copy portions of the Site or the content
contained herein without prior written permission by GoKnapping LLC; collection
or use of any product listings, descriptions, or prices, from the Site for the
benefit of another merchant that supplies products competitive with or
comparable to those offered on the Site; and, any use of, visits to, or other
action that imposes an unreasonable or disproportionately large load on the
Site, or otherwise interferes with its proper and timely functioning.
Any unauthorized use terminates the license granted by
GoKnapping LLC.
You are granted a limited, revocable, and nonexclusive right
to create a hyperlink to the home page of the Site so long as the link does not
portray GoKnapping LLC, its affiliates, or their products or services in a
false, misleading, derogatory, or otherwise offensive matter. You may not use
any GoKnapping LLC logo or other proprietary graphic or trademark as part of
the link without express written permission.
GoKnapping LLC does not review
or control third-party sites that link to or from the site, and is not
responsible for the contents of any third-party sites linked to or from the
Site.
Use Restrictions
The copyright in all material provided on this Site is
held by GoKnapping LLC or by the original creator of the material. Except as
stated herein, none of the material may be copied, reproduced, distributed,
republished, downloaded, displayed, posted or transmitted in any form or by any
means, including, but not limited to, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of GoKnapping LLC
or the copyright owner. Permission is granted to display, copy, distribute and
download the materials on this Site for personal, non-commercial use only,
provided you do not modify the materials and that you retain all copyright and
other proprietary notices contained in the materials. This permission terminates
automatically if you breach any of these terms or conditions. Upon termination,
you must immediately destroy any downloaded or printed materials. You also may
not, without GoKnapping LLC 's prior written permission, "mirror" any material
contained on this Site on any other server. Any unauthorized use of any material
contained on this Site may violate copyright laws, trademark laws, the laws of
privacy and publicity, and communications regulations and statutes.
All
trademarks and registered trademarks are the sole property of their respective
owners. Photographs courtesy of respective owners. GoKnapping LLC and the
Circle of Service logo are trademarks of GoKnapping LLC Copyright © 2012
GoKnapping LLC.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED
TO, NEGLIGENCE, SHALL GoKnapping LLC BE LIABLE FOR ANY DIRECT, INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO,
LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE,
MATERIALS PURCHASED FROM THE SITE, OR THIS SITE ITSELF, EVEN IF GoKnapping LLC
OR A GoKnapping LLC AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN
THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME
ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
Arbitration
By accessing the Site and using the information therein
available and/or by purchasing any products or services made available through
this Site, you agree with GoKnapping LLC, its service providers, agents,
employees, successors, assigns, affiliates, parents, subsidiaries and any
content provider or offorer of goods or services on this Site or through any
other associated activity, that ANY CLAIM OR DISPUTE UNDER THE USER AGREEMENT
AND ANY CLAIM OR DISPUTE THAT YOU MAY HAVE AGAINST ANY OF THESE PERSONS OR
ENTITIES, WHETHER RELATED TO THE DESCRIBED TRANSACTIONS OR OTHERWISE, INCLUDING
THE ENFORCEABILITY OF THIS ARBITRATION AGREEMENT, WILL BE RESOLVED EXCLUSIVELY
AND FINALLY BY BINDING ARBITRATION under the Code of Procedure of
ARBITRATION-FORUM.COM (the "Code") in effect at the time the claim is filed. The
Code is available at http://www.arbitration-forum.com or
can be obtained by calling 1-800-753-9448. Notwithstanding any choice of law
provision included in this User Agreement / arbitration agreement is subject to
the Federal Arbitration Act (9 U.S.C. §§ 1-16) and the New York Convention on
the Enforcement of Arbitration Awards (9 U.S.C. §§ 201-208 or as codified in the
jurisdiction where enforcement of the award is sought). Hearings shall be held
as provided by the Code and if any In-person Hearing is required, it shall be
held in Petal, MS. Each party shall bear its own cost of any legal
representation, discovery, or research required to complete arbitration.
Privacy
Please review our Privacy Notice, which also governs your visit to
this Site. You are responsible for maintaining the confidentiality of your
account and password and for restricting access to your computer, and you agree
to accept responsibility for all activities that occur under your account or
password. If you are under 18, you may use the Site only with a parent or
guardian. GoKnapping LLC reserves the right to refuse service, terminate
accounts, remove or edit content, or cancel orders in its sole discretion.
Copyright Complaints
If you believe that your work has been copied in a
way that constitutes copyright infringement, please contact us by email at info@goknapping.com.
GoKnapping LLC Terms and Conditions of Sale
PLEASE READ THESE TERMS AND CONDITIONS OF SALE ("SALE AGREEMENT") VERY
CAREFULLY.
Important Information About This Legal Contract
This Sale Agreement is
a legal contract between the Customer and GoKnapping LLC. The Customer accepts
this Sale Agreement by making a purchase, placing an order, or otherwise
shopping on the Site. (References to "you" or "your" shall relate to the
Customer; references to "GoKnapping LLC" shall relate to GoKnapping LLC and
its affiliates.) The terms and conditions of this Sale Agreement are subject to
change without prior notice, except that the terms and conditions posted on the
Site at the time the Customer initially places or modifies an order will govern
the order in question.
This Sale Agreement constitutes the entire agreement between the Customer and
GoKnapping LLC relating to the purchase or sale of goods or services on the
Site. The Sale Agreement may only be modified or terminated with regard to goods
or services that have been purchased or sold on the Site in a writing signed by
GoKnapping LLC. Electronic records (including signatures), that are otherwise
valid, shall be accepted under the Sale Agreement. The Customer consents to
receiving electronic records, which may be provided via a web browser or e-mail
application connected to the Internet; consumers may withdraw consent to
receiving electronic records or have the record provided in non-electronic form
by contacting GoKnapping LLC at info@goknapping.com
In the event of any conflict between the terms and conditions stated on your
purchase order and this Sale Agreement or any terms and conditions on our
invoice, you agree that the provisions of this Sale Agreement and our invoice
shall control.
Governing Law
THIS AGREEMENT AND ANY SALES HEREUNDER SHALL BE GOVERNED BY
THE LAWS OF THE STATE OF MS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.
THE CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL OR STATE COURTS LOCATED
IN FORREST COUNTY, MS FOR PURPOSES OF ANY SUIT, ACTION OR PROCEEDING
ARISING OUT OF THIS SALE AGREEMENT.
Title; Risk of Loss
Title to goods herein being purchased is retained by
the seller until goods are paid for by the purchaser and at that time title
passes to the purchaser. Loss or damage that occurs during shipping by a carrier
selected by GoKnapping LLC is GoKnapping LLC's responsibility. Loss or damage
that occurs during shipping by a carrier selected by Customer is Customer's
responsibility.
General Legal Disclaimer
GoKnapping LLC HEREBY EXPRESSLY DISCLAIMS ALL
WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Pricing and Information Disclaimer
All pricing subject to change. For all
prices, products and offers, GoKnapping LLC reserves the right to make
adjustments due to changing market conditions, product discontinuation,
manufacturer price changes, errors in advertisements and other extenuating
circumstances. High volume bids are welcome! GoKnapping assumes no liability for
any errors or omissions in the content on the site.
Limitation of Liability
GoKnapping LLC WILL NOT BE LIABLE FOR LOST
PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE
DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY
ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. GoKnapping LLC WILL NOT BE
LIABLE FOR PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR
CORRUPTED DATA OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO
THE PURCHASE OF PRODUCTS OR SERVICES, GoKnapping LLC IS NOT LIABLE OR
RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY
CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT.
Orders; Payment Terms; Interest; Taxes
Orders are not binding upon
GoKnapping LLC until accepted by GoKnapping LLC. Terms of payment are within
GoKnapping LLC's sole discretion. Invoices are due and payable within the time
period noted on the invoice, measured from the date of the invoice.
GoKnapping LLC may invoice parts of an order separately. The Customer is
responsible for sales and all other taxes associated with the order.
Freight Policy
Shipping and handling charges on all orders vary; contact
your GoKnapping LLC account manager for our most current and competitive rates,
options and shipping specials. In most circumstances, international shipping may
be available. E-mail for details.
Disagreement with These Terms and Conditions
If you disagree with any of
the terms and conditions of this User Agreement, please do not visit, browse,
shop, access or otherwise use this Site.
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